Over 24 years of experience in retail and shopping centers, leading operations, business development, and customer experience at Parque Arauco, Falabella, Forus, and ExxonMobil (Esso). Specialist in operational transformation, commercial planning and procurement, negotiation, ESG, and portfolio and CAPEX optimization, with a strong focus on results and on-the-ground execution. Partner at Promatic-media and business advisor.